Privacy Policy
Last updated: June 2025
1. Information We Collect
ReserveNova collects information you provide when creating an account, connecting messaging channels, and using the platform — including business name, contact details, and conversation data processed through your connected channels.
2. How We Use Your Information
We use collected information to operate and improve the ReserveNova platform, provide AI-powered booking and conversation services, send transactional notifications, and comply with legal obligations.
3. Data Storage & Security
Your data is stored on secure servers. We use industry-standard encryption in transit and at rest. Guest conversation data is processed solely to fulfil booking and support requests.
4. Third-Party Services
ReserveNova integrates with third-party messaging platforms (WhatsApp, LINE, Instagram, Facebook, Messenger). Your use of those platforms is subject to their respective privacy policies.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@reservenova.com.
6. Contact
For privacy-related enquiries, contact us at hello@reservenova.com.
This policy will be updated as the product evolves. Material changes will be communicated to registered users by email.